Refund policy

Return and Refund Policy

We want you to be completely satisfied with your purchase.

Returns:
We accept returns within 30 days of delivery. Items must be unused and in original condition. Free return shipping included.

To initiate a return, contact us at info@seourgeseco.com with your order number.

Damaged items:
If your item arrives damaged, please send a photo within 7 days of delivery and we will send a replacement or full refund.

Digital products (STL files):
Due to the nature of digital downloads, STL files are non-refundable once downloaded. If you experience any technical issues with your file, contact us and we will resolve it immediately.

Refunds:
Once your return is received, refunds are processed within 5-7 business days to your original payment method.

Questions? Contact us at info@seourgeseco.com